You can delete your EarnzonePro account at any time, and you do not have to give a reason. Deletion is permanent — there is no way to restore an account or its balance once the request has been processed.
Deleting your account forfeits any unredeemed coin balance. If you have a withdrawal in progress, let it complete before you request deletion — a pending payout is cancelled along with the account.
This is the fastest route, and it takes effect immediately.
Your account and its data are removed as soon as you confirm, and you are returned to the sign-in screen.
If you have already uninstalled EarnzonePro, or cannot sign in, email us instead:
We will confirm by reply and complete the deletion within 30 days, and usually far sooner. We will never ask you for a password, PIN or OTP to process a deletion request — if a message claiming to be from EarnzonePro does, it is not from us.
| Data | What happens |
|---|---|
| Profile — name, email, phone number, date of birth, gender, profile photo | Deleted |
| Sign-in account — your EarnzonePro login and any linked Google or phone credential | Deleted |
| Coins and earnings — balance, reward history, streaks, daily goals, game scores | Deleted, and any unredeemed balance is forfeited |
| Referrals — your referral code and the records linking you to people you invited | Deleted |
| Payout details — UPI id or bank details you saved | Deleted |
| Notifications — your in-app inbox and push registration | Deleted |
| Completed payout records — the transaction record of money actually paid to you | Retained for the period Indian financial and tax law requires, then deleted. Kept in a form that is no longer linked to a usable account. |
| Fraud and abuse records — where an account was closed for breaching our Terms | Retained for a limited period, so that a banned account cannot simply be recreated |
| Diagnostic logs — crash and performance data | Expire on their own short rolling window, or are aggregated so they no longer identify you |
This mirrors section 7 of our Privacy Policy, which explains our retention periods in full.
If you are unsure about anything on this page, ask us before you delete — once it is done we cannot undo it.